Technical Services Manager
This is a Full Time/Flexible Working, Permanent vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Technical Services Manager – London (JLL)
WPS is seeking an experienced and proactive Technical Services Manager to lead the delivery of hard FM services across a prestigious JLL-managed portfolio in London. This is an exceptional opportunity for a technically strong leader who can drive compliance, optimise asset performance and ensure industry‑leading service delivery.
About the Role
As Technical Services Manager, you will take ownership of all mechanical, electrical and building fabric maintenance, ensuring statutory and contractual compliance while maintaining a safe, high‑performing environment for our client. You will lead both in‑house engineers and specialist supply chain partners, ensuring planned, reactive and project works are delivered efficiently, safely and to Wates and JLL standards.
You’ll act as the primary technical point of contact, providing expert guidance, managing risks, supporting lifecycle planning and developing strong stakeholder relationships across the estate.
Key Responsibilities
- Lead and manage the delivery of technical FM services across the London portfolio
- Ensure full statutory and regulatory compliance, embedding a Zero Harm culture
- Provide technical expertise on M&E systems, asset performance and lifecycle planning
- Oversee PPM, reactive works and minor projects, ensuring quality and cost efficiency
- Manage and develop engineering teams and specialist contractors
- Drive continuous improvement through data, reporting and performance insights
- Build and maintain strong relationships with JLL stakeholders, tenants and suppliers
- Support budget planning, cost control and commercial management activities
About You
- Strong background in M&E, building services or technical FM
- Recognised engineering qualification (e.g., Electrical/Mechanical City & Guilds, HNC/HND)
- Proven experience managing technical services in a commercial FM environment
- Skilled in leading engineering teams and managing specialist contractors
- Excellent understanding of compliance, asset management and risk control
- Confident communicator who can influence stakeholders and present technical information clearly
- Organised, solutions‑focused and committed to delivering high standards
What We Offer
- Competitive salary and benefits package
- Travel covered across sites (subject to HMRC guidelines)
- Pension, private medical, wellbeing programmes and additional corporate benefits
- 22 days annual leave plus bank holidays
- Ongoing learning, development and career progression within Wates
- Industry‑leading family leave policies
- Supportive, inclusive and forward‑thinking environment
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
BEST PROJECT
WINNER
GOLD AWARD
GOLD AWARD
TOP 50 EMPLOYERS
WINNER
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days