Resident Engineer
This is a Full Time/Flexible Working, Permanent vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Resident Engineer
(WPS) ¦ The Bentall Centre, Kingston upon Thames
We have an excellent opportunity for an experienced Resident Engineer (Electrical Bias) to join our on‑site team at The Bentall Centre, a major retail and leisure destination in Kingston upon Thames.
This is a resident role supporting a busy, customer‑facing environment, requiring a proactive and professional engineer to ensure the safe, efficient operation of building services.
About the Role
As the Resident Engineer, you will be responsible for carrying out planned preventative maintenance (PPM) and reactive maintenance across electrical systems and associated building services, as well as responding to site engineering issues and emergencies.
You will take ownership of the day‑to‑day M&E activity on site, working closely with the client, helpdesk and wider WPS team. Strong time management, communication skills and a solutions‑focused approach are essential in this fast‑paced retail environment.
Key Responsibilities
- Carry out PPM and reactive maintenance across electrical and building services systems
- Respond promptly to site engineering faults and emergencies
- Manage and prioritise daily M&E tasks to ensure continuity of service
- Use the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and updates are provided
- Supervise subcontractors, ensuring RAMS are reviewed, approved and adhered to
- Liaise professionally with the client’s site management team, retailers, helpdesk and colleagues
- Ensure all works comply with company policies, statutory requirements and health & safety standards
- Promote and uphold Wates’ Zero Harm culture at all times
- Undertake basic fire door inspections (training provided)
- Carry out basic plumbing and fabric tasks where required
About You
- Electrically qualified with C&G Level 3 and 18th Edition
- Experience working in a resident / site‑based engineering role, ideally within retail, commercial or FM environments
- Basic knowledge of plumbing and fabric works is advantageous
- Confident working independently, multitasking and meeting deadlines
- Strong problem‑solving skills with a proactive attitude
- Effective communicator, comfortable liaising with clients and stakeholders
- IT literate, with experience using Microsoft Excel, Word and Outlook
- CAFM experience desirable but not essential – full training provided
What We Offer
- Competitive salary
- On‑call rota, with overtime available
- PPE, tools and uniform provided
- Option to buy up to 5 additional days holiday
- Employee Assistance Programme (EAP)
- Employee discounts with a wide range of brands
- Pension with 5% employer contribution
- Health and wellbeing programme
- 22 days annual leave plus bank holidays
- Excellent learning and development opportunities
- Industry‑leading family leave, including 26 weeks fully paid maternity and 8 weeks fully paid paternity
This is a fantastic opportunity to join a professional, supportive and diverse FM team, working on a high‑profile site with clear opportunities to develop your skills and progress your career within Wates Property Services.
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
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